No problems detected.

Incidents in the past 7 days

1. Jun 24

   1. Site Performance Back to Normal

      09:00 MDT

      We are happy to announce that the issue has been identified and site performance has returned to normal.

      Please note that live session recording processing may be delayed. If your meeting recording is not available for playback by the end of the day please contact support at help@supervisionassist.com

2. Jun 23

   1. SupervisionAssist Application has recovered.

      17:42 MDT
   2. SupervisionAssist Application appears to be down.

      17:35 MDT
   3. SupervisionAssist Application has recovered.

      16:58 MDT
   4. SupervisionAssist Application appears to be down.

      16:57 MDT
   5. SupervisionAssist Application has recovered.

      16:34 MDT
   6. SupervisionAssist Application appears to be down.

      16:21 MDT
   7. SupervisionAssist Application has recovered.

      16:14 MDT
   8. SupervisionAssist Application appears to be down.

      15:55 MDT
   9. SupervisionAssist Application has recovered.

      15:30 MDT
   10. SupervisionAssist Application appears to be down.

       15:19 MDT
   11. SupervisionAssist Application has recovered.

       15:14 MDT
   12. SupervisionAssist Application appears to be down.

       15:10 MDT
   13. SupervisionAssist Application has recovered.

       14:31 MDT
   14. SupervisionAssist Application appears to be down.

       14:28 MDT
   15. SupervisionAssist Application has recovered.

       12:52 MDT
   16. SupervisionAssist Application appears to be down.

       12:50 MDT
   17. SupervisionAssist Application has recovered.

       11:16 MDT
   18. SupervisionAssist Application appears to be down.

       11:14 MDT
   19. Update on System Performance Issues & Video Processing Delays

       11:00 MDT

       We wanted to provide an update on the ongoing performance issues currently affecting Supervision Assist. We received our first errors this on Monday morning at 8 am PST, and have been working tirelessly to investigating and working to resolve these problems. Our work is still ongoing. 

       While we work through these issues, you may experience slow site performance and "502 Bad Gateway Errors" which will require a refresh. Live Session servers will function normally, but there may be errors in processing recordings for playback within Supervision Assist until the issue is fixed. 

       We understand how disruptive this can be, especially during busy periods, and we sincerely apologize for the inconvenience. Please know that restoring full functionality and stability remains our top priority. We will continue to provide updates as progress is made.

       Thank you for your patience and understanding as we work to resolve this.

   20. SupervisionAssist Application has recovered.

       10:23 MDT
   21. SupervisionAssist Application appears to be down.

       10:21 MDT
   22. SupervisionAssist Application has recovered.

       09:54 MDT
   23. SupervisionAssist Application appears to be down.

       09:53 MDT
   24. SupervisionAssist Application has recovered.

       09:37 MDT
   25. SupervisionAssist Application appears to be down.

       09:35 MDT
   26. SupervisionAssist Application has recovered.

       08:57 MDT
   27. SupervisionAssist Application appears to be down.

       08:55 MDT

3. Jun 22

   No incidents on this day.

4. Jun 21

   No incidents on this day.

5. Jun 20

   No incidents on this day.

6. Jun 19

   No incidents on this day.

7. Jun 18

   No incidents on this day.